privacy statement

Welcome to the website of Rübbelberg UG (haftungsbeschränkt) ("Rübbelberg"”). Of course the protection of your personal data as well as a fair and transparent data processing are an important concern for us. In the following, we would therefore like to provide you with the information you need to check and exercise your data protection rights.

1. who is responsible for data processing?

Rübbelberg UG (limited liability)

Templiner Straße 18

10119 Berlin

E-mail: [email protected]

2. for what purposes and on what legal basis do we process personal data?

If you surf on our website, order our products, use them or otherwise contact us, we receive personal data from you.In general, we process data on the basis of the following legal bases:

  • If you give us your express consent (Art. 6 para. 1 a DSGVO), e.g. if you would like us to contact you directly, subscribe to our newsletter or receive personal promotional offers tailored to you.

  • To fulfil our contractual obligations (Art. 6 para. 1 b DSGVO), e.g. if you purchase and use our product.

  • As a company we are subject to various legal obligations (Art.6 para.1 c DSGVO). For example, we are obliged under tax law and commercial law to keep certain documents.

  • In addition, we process data on the basis of a justified interest from us or third parties (Art. 6 Para. 1 f DSGVO). This includes data processing for the purposes of direct marketing, sales promotion, IT security and fraud prevention, as well as the creation of pseudonymous user profiles for analysis and tracking of the website. You have the right to object to data processing on the basis of a legitimate interest pursuant to Art. 21 (1) DSGVO. Further detailed information can be found under point 10 below.

3. data processing on our website

3.1 Webshop

You can purchase our products directly from our website. In order for us to process your order, we need your contact and address data, as well as information about the desired services (e.g. product type). The legal basis is Art. 6 para. 1 lit. b DSGVO. 3.2 Operator For the operation of our online shop we use Shopify, a service of Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. Shopify provides an e-commerce platform through which we offer our goods for sale. The data provided during the ordering process will be stored on a Shopify server in the USA. Further information can be found in Shopify's privacy policy at http://www.shopify.com/legal/privacy.

3.3 Payment

To process payments via our website, we use various payment service providers who accept your input directly and are therefore recipients of your personal data collected in connection with the payment process.The payment service providers are responsible for your payment data. Information, in particular on the responsible body of the payment service providers, the contact details of the data protection officers of the payment service providers and the categories of personal data processed by the payment service providers, can be obtained from the following addresses:

  • PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, privacy statement

In order to be able to offer you Klarna's payment options, we will transfer personal data, such as contact details and order information, to Klarna. Klarna will then be able to assess whether you can use the payment options offered by Klarna and adapt the payment options to your needs. For general information about Klarna, please visit https://www.klarna.com/de/. Klarna will treat your personal data in accordance with the applicable data protection regulations and in accordance with the information provided in Klarna's Privacy Policy (https://cdn.klarna.com/1.0/shared/content/legal /terms/0/en_en/privacy).

3.4 Dispatch of our newsletter

You can subscribe to our newsletter to receive information on current offers, product news and the like.Advertising information will only be sent to your e-mail address as part of our newsletter if you have consented to the use of your e-mail address. You can revoke your consent at any time by clicking on the unsubscribe link in the newsletter or by writing to us at [email protected] write an e-mail.To subscribe to our newsletter, we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the given e-mail address in which we will ask you to confirm that you wish to receive the newsletter. The legal basis is Art. 6 para. 1 lit a DSGVO. In addition, we store the IP addresses you use and the dates of registration and confirmation. The legal basis for this is Art. 6 para. 1 lit. f DSGVO. It is our legitimate interest that we can prove your registration and, if necessary, clarify a possible misuse of your personal data by third parties.

3.5 Newsletter Tracking

In order to better understand how our newsletter is used, we evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons, also known as tracking pixels. These are one-pixel image files that link to our website and thus enable us to evaluate your user behaviour. This is done by using web beacons, which are assigned to your e-mail address and linked to your own ID. Links received in the newsletter also contain these.With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click in them and infer your personal interests from this. We link this data to actions you take on our website.Tracking is a standard feature of our newsletters and can only be circumvented by using the appropriate link to revoke your consent to receive newsletters.The legal basis is Art. 6 para. 1 lit. f DSGVO. It is our legitimate interest to send you suitable offers and to find out whether and to what extent a newsletter is appropriate.

3.6 Use of social plug-ins

This website uses social plugins from the following providers

  • Facebook (Operator: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)

  • Twitter (Operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)

  • Instagram (Operator: Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA)

These plugins normally collect data from you by default and transmit it to the servers of the respective provider. In order to guarantee the protection of your privacy, we have taken technical measures to ensure that your data cannot be collected by the providers of the respective plugin without your consent. When a page is opened on which the plugins are integrated, they are deactivated initially. Only with a click on the respective symbol the Plugins are activated and you give thereby your agreement that your data are transferred to the respective offerer. The legal basis for the use of the plugins is Art. 6 Para. 1 a and f DSGVO.After activation, the plugins also collect personal data such as your IP address and send it to the servers of the respective provider, where it is stored. In addition, activated social plugins set a cookie with a unique identifier when the relevant website is called. This also allows the providers to create profiles about your usage behaviour. This happens even if you are not a member of the social network of the respective provider. If you are a member of the social network of the provider and you are logged into the social network during your visit to this website, your data and information about your visit to this website may be linked to your profile on the social network. We have no influence on the exact extent of the data collected from you by the respective provider. For further information on the scope, type and purpose of data processing and on rights and setting options to protect your privacy, please refer to the data protection information of the respective provider of the social network. These are available at the following addresses:

3.7 How are cookies used on this website?

When you use our website, cookies are stored on your computer. The legal basis is Art. 6 para. 1 lit b or f DSGVO. It is our legitimate interest to be able to offer the desired functions of the website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall. We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.This website uses various types of cookies, the scope and function of which are explained in sub-sections 4.7.1. to 4.7.3:

3.7.1 Transient Cookies

These cookies are automatically deleted when you close your browser. This includes session cookies in particular. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.

3.7.2 Persistent Cookies

These cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

3.7.3 Flash Cookies

The Flash cookies used are not captured by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date. If you do not want the Flash cookies to be processed, you must install an appropriate add-on, such as "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

3.7.4 Prevention of cookies

You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or all cookies. We would like to point out that you may then not be able to use all the functions of this website.

3.8 Website analysis

For the purpose of analysing and optimising our websites, we use various services which are described below. For example, we can analyze how many users visit our site, what information is most in demand, or how users find the service. Among other things, we collect data about from which website a person concerned came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This helps us to make our offers user-friendly and to improve them. The data collected in this process is not used to identify individual users personally. Anonymous or at most pseudonymous data is collected. The legal basis for this is Art. 6 (1) f DSGVO. We understand the optimization of our website as a legitimate interest. We regard your rights as sufficiently protected, since you will be informed comprehensively about the data collection within the scope of our data protection declaration and you have the possibility of an opt-out (via link or browser settings) at any time.3.9 Google AnalyticsThis website uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This website is operated in universal analytics mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices.Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 Abs. 3 TMG resp. Art. 6 Abs. 1 f DSGVO. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.htmlor under https://policies.google.com/?hl=deYou may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by selecting the appropriate Google service. https://tools.google.com/dlpage/gaoptout?hl=de download and install. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from capturing across multiple devices, you must opt-out on all systems in use. Here learn more about the Opt-Out-Cookie.

3.10 Cookies for Marketing Purposes

We use cookies for marketing purposes in order to address our users with interest-oriented advertising. In addition, we use cookies to limit the likelihood of an ad being played and to measure the effectiveness of our advertising efforts. This information may also be shared with third parties, such as ad networks. The legal basis for this is Art. 6 (1) f DSGVO. The legitimate interest of direct marketing exists for the purposes pursued by the data processing. You have the right at any time to object to the processing of your data for the purpose of such advertising. In the following we will provide you with opt-out options for the respective services. Alternatively, you can prevent the setting of cookies in your browser settings.

3.10.1 Google Adwords and Conversion Tracking

In order to draw attention to our services, we place Google Adwords ads and use Google Conversion Tracking and the Google Tag Manager for the purpose of personalized, interest- and location-related online advertising. The option to make IP addresses anonymous is controlled in the Google Tag Manager by an internal setting that is not visible in the source of this page. This internal setting is set so that the anonymisation of IP addresses required by the Federal Data Protection Act is achieved.The advertisements are displayed after search queries on websites of the Google advertising network is displayed. We have the possibility to combine our ads with certain search terms. With the help of cookies, we can place ads based on a user's previous visits to our website.When you click on an advertisement, Google sets a cookie on the user's computer. Further information on the cookie technology used can also be found in Google's notes on the website statisticsand in the data protection provisions.With the help of this technology, Google and we as customers receive information that a user clicked on an ad and was redirected to our websites. The information obtained in this way is used exclusively for statistical evaluation for ad optimization. We do not receive information that personally identifies visitors. The statistics provided to us by Google include the total number of users who clicked on one of our ads and, if applicable, whether they were directed to a page on our site with a conversion tag. These statistics allow us to track which keywords were clicked on our ad particularly often and which ads lead to the user contacting us via the contact form.If you do not want this, you can prevent the cookies required for these technologies from being saved, for example, by changing your browser settings. In this case, your visit will not be included in the user statistics.You also have the option of using the display setting select types of Google ads or disable interest-based ads on Google. Alternatively, you can disable the use of cookies by third party providers by changing the Deactivation aid of the network advertising initiative to call up the

3.10.3 Google Dynamic Remarketing

On our website we use the dynamic remarketing feature of Google ADWords, a service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This technology enables us to automatically generate target group-oriented advertising after your visit to our website. The ads are based on the products and services you clicked on during your last visit to our website.Google uses cookies to create interest-based ads. Cookies are small text files that are stored in your browser when you visit our website. Google usually stores information such as your web request, IP address, browser type, browser language, the date and time of your request. This information is only used to assign the web browser to a specific computer. They cannot be used to identify a person.If you don't want to receive user-based advertising from Google, you can opt out of placing advertisements using the display setting from Google.You can find more information about how Google uses cookies in the Google Privacy Policy reread

3.10.5 Facebook Custom Audiences

Custom Audience Pixel; a service of Facebook Inc, (1601 S. California Ave, Palo Alto, CA 94304, USA), is a small piece of Java script code that we have integrated into each of our websites. This piece of code provides a set of features for sending application-specific events and custom data to Facebook. We use custom audience pixels to collect information about the way visitors use our website. This pixel collects and reports to Facebook information about the user's browser session, a hashed version of the Facebook ID, and the URL being viewed. Every Facebook user thus has a unique and device-independent Facebook ID, which enables us to address and recognize users across multiple devices on the social network Facebook, so that we can address our visitors again as part of Facebook ads for advertising purposes. After 180 days, the user information is deleted until the user visits our website again. Therefore, no personal information about individual website visitors is disclosed to Rübbelberg and we can only advertise website customer target groups in targeted ads as soon as the customer target group has reached a critical mass in terms of numbers.For more information about Facebook and its privacy settings, over and above the information below, please refer to the privacy notices and the Terms of use of Facebook Inc.

4. data processing on contact

You can use the contact form, our e-mail addresses, the software applications or by telephone to send us questions and messages. We process your data only in order to get in contact with you in the desired way and to process your inquiry. We may use this information to contact you about your purchase and to improve your Rübbelberg experience. The legal basis is Art. 6 para. 1 lit a or b DSGVO.For service requests it is necessary to provide at least a correct e-mail address. In the course of processing inquiries, it may be necessary (e.g. to clarify customer service issues, to send documents or spare parts) that further necessary data be collected (communication data and master data, such as name, telephone number and address).

5. will my data be transmitted to third parties?

For Rübbelberg to be able to process your data in accordance with the purposes described above, it may be necessary for other recipients to be able to view and process your data as well.

5.1 External service providers (contract processors)

Your data will be passed on to service partners if they are active on our behalf and support Rübbelberg in providing their services. If, for example, you subscribe to our newsletter, we have commissioned a service provider to send you the mailing.Your personal data will be processed by commissioned service providers within the framework of order processing pursuant to Art. 28 DSGVO.

6.2 Other service providers, partners and third parties

Rübbelberg may co-operate with other partners if it is necessary to fulfil our service offers or if we are legally obliged to disclose data. These may be the following partners or third parties:

  • Entities carrying out credit assessments

  • Public authorities or by court order

7 Will my data be processed outside the EU and how will data protection be ensured?

We attach great importance to processing your data within the EU. However, it may happen that we use service providers who operate outside the EU. In such cases, we will ensure that an adequate level of data protection is established prior to the transfer of your personal data. This means that EU standard treaties or an adequacy decision, such as the EU Privacy Shield, will achieve a level of data protection comparable to standards within the EU.

8 How long will my data be stored?

We delete personal data of the person concerned as soon as the purpose of storage no longer applies and statutory retention periods do not prevent deletion.

9 What rights do I have and how can I assert them?

You have the following rights against us with regard to your personal data:

9.1 General rights

You have the right of access, rectification, cancellation, limitation of processing, opposition to processing and transfer of data. If processing is based on your consent, you have the right to revoke it with effect for the future.

9.2 Rights in data processing according to the legitimate interest

Pursuant to Art. 21 (1) DSGVO, they have the right, for reasons arising from their particular situation, to object at any time to the processing of their personal data on the basis of Art. 6 (1) e DSGVO (data processing in the public interest) or Article 6 (1) f DSGVO (data processing to safeguard a legitimate interest); this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. Please note that if you object, you may no longer be able to use our products, as the data processing is necessary for their use.

9.3 Direct mail rights

If we process your personal data for the purpose of direct advertising, you have the right, pursuant to Art. 21 para. 2 DSGVO, to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising.In the event of your objection to the processing for the purpose of direct marketing, we will no longer process your personal data for these purposes.

9.4 Right to complain to a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about the processing of your personal data by us.

10 Other

10.1 Changes to the Privacy Policy

This data protection declaration is continuously adapted in the course of the further development of the Internet or our offer. Please check this declaration regularly for changes. We will notify you of any major changes in good time.

10.2 Links to other websites

Our websites may contain links to websites of other providers. We would like to point out that this data protection declaration applies exclusively to the Rübbelberg websites. We have no control over and do not control other providers' compliance with applicable privacy laws.